Question 1

DOES RACKICO OFFER SERVICES À LA CARTE?

Accepted Answer

Currently, we do not offer à la carte services. Our standard fixed rate includes all our services from full – tech setup, hot-seat technician, editing depositions, creating PowerPoints, setting up remote witnesses, printing and accommodating all stationery needs.

Question 2

DO YOU OFFER JUST DEPOSITION VIDEO SERVICES?

Accepted Answer

We have made exceptions to certain services such as cutting depositions for display in court. We have based the rate on length of designations and time to complete. However, it should be noted that once the video is made, you cannot quickly edit in court as you would with a hot-seat technician. Using Trial Director in court allows us to quickly make changes to your depositions based on the courts ruling. When you require just the video from us, we would need to edit it remotely, reexport it, and hope no further changes are required. The process is much longer. This is an option if you know your deposition is in its final rulings.

Question 3

DOES RACKICO ONLY TAKE CASES IN LOS ANGELES?

Accepted Answer

Rackico takes cases anywhere in LA County and beyond. We have traveled all through California from San Francisco to San Diego with hopes to further expand into neighboring states. Certain factors may determine additional fees with a full disclosure policy.

Question 4

DO JUSTICE HQ MEMBERS GET SPECIALIZED RATES?

Accepted Answer

Yes, Justice HQ members benefit from a special rate through our partnership. Inquire for more details.

Question 5

DOES RACKICO PROVIDE ADDITIONAL JUROR SCREENS IF HALF THE JURY IS SEATED OUTSIDE THE BOX?

Accepted Answer

Yes, we have additional 65” TVs as well as Projectors to accommodate any size courtroom and ensure the jury sees all your evidence.

Question 6

DO YOU DO REQUIRE A RESERVATION FEE?

Accepted Answer

Yes, we have a reservation fee instated. Once your case goes to trial, we waive the fee. The reservation fee provides security for our employees who would otherwise turn away other cases to be prepared for yours.

Question 7

IS PRINTING AN ADDITIONAL FEE?

Accepted Answer

No, printing is not additional, it is part of our fixed rate. We also will run to Kinkos/FedEx for larger printing jobs and demonstratives.

Question 8

DO YOU CREATE ACCIDENT RECONSTRUCTION VIDEOS?

Accepted Answer

Currently, we do not create accident reconstruction videos but hope to in the future.

Question 9

DO YOU OFFER POWERPOINT SERVICES?

Accepted Answer

Yes, we create PowerPoints for opening, closing, and everything in between. We take an outline created by the lawyers and fill in the pieces to create a creative, unique, and immersive presentation. We work closely with the attorney team to make necessary changes and finalize the PPT to their liking.

Question 10

DO YOU OFFER LAW SUPPORT?

Accepted Answer

We are not lawyers, unfortunately. However, as a constant presence in the courtroom, we do offer insight into how well you present your evidence, how the jury responds to certain facts, what hits and what misses, as well as serving up pointers that we find will help your case be more effective as if we were part of the jury ourselves.

Question 11

CAN WE BRING OUTSIDE EQUIPMENT FOR OUR TECHS TO CONNECT TO?

Accepted Answer

Yes, we will connect your laptops, iPads or document camera (such as Ipevo) to our system for full display in the courtroom. We have adapters for most equipment.

Question 12

DOES RACKICO HANDLE REMOTE WITNESSES AND EXPERTS?

Accepted Answer

Yes, depending on the courtroom setup, we are experienced in Zoom, Teams, and WebEx. We determine where the audio and visuals will be sourced, and test the courtroom equipment (whether ours or the courts) in order to create seamless testimony.

Question 13

CAN YOU SHOW EXHIBITS AND VIDEOS TO REMOTE WITNESSES?

Accepted Answer

Yes, we can display exhibits and videos, as well as annotate any of these visuals in such a way that the witness and jury will be able to see.

Question 14

DOES RACKICO OFFER EQUIPMENT RENTAL?

Accepted Answer

We offer TV and projector/projector screen rentals currently. Rates vary on duration of rental.

Question 15

CAN A HOT-SEAT TECH EDIT DEPOSITIONS IN COURT?

Accepted Answer

Yes, one of the many perks of having a tech in-court is that we can edit and display depositions on the fly. Any last-minute changes are not a problem for your tech.

Question 16

CAN WE BOOK YOU THE DAY BEFORE/DAY OF TRIAL?

Accepted Answer

Yes. This has certainly happened in the past. Depending on our schedule, if we are available, we will do everything in our power to accommodate your trial.

Question 17

DOES RACKICO MAKE TIMELINES?

Accepted Answer

Yes, we are well-versed in creating timelines which include medical, accident, and lifetime milestones.

Question 18

CAN RACKICO VISUALLY IMPEACH A WITNESS ON THE STAND?

Accepted Answer

Yes, we can create clips quickly from the witness’s deposition to create a clip that visually and audibly is far more impactful than reading from the deposition itself.

Question 19

WITH THE FIVE-MONITOR SETUP, CAN RACKICO CHOOSE WHERE TO SEND EVIDENCE?

Accepted Answer

Yes, one of the many perks of having an in-court tech is that we save you time flipping through binders. We can send exhibits directly to the witness, judge or counsel without the jury seeing. When it is time to publish to the court, we can then send that exhibit to the jury screen. We can also highlight, zoom, and annotate to make viewing the exhibits or visuals much easier for the person in question.

Question 20

CAN WE CONTACT OUR TECH OR RACKICO WHEN THE TRIAL DAY IS OVER?

Accepted Answer

Yes. Having a tech assigned to your case means that tech and their support team are always available to you for any questions or last minute tasks.

Question 21

I’VE NEVER USED A TRIAL TECH BEFORE, CAN WE CONTACT RACKICO TO DISCUSS YOUR SERVICES?

Accepted Answer

Yes, please e-mail us at info@racki.co to setup a call/video call to discuss the details of your case and what we offer. We’re always happy to speak with new clients and help elevate your in-court game to new heights.

Question 22

IS RACKICO TECH SERVICES A RECOVERABLE COST?

Accepted Answer

Rackico tech services are a recoverable cost if you beat your 998.

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